BOOKING GUARANTEES

BOOKING GUARANTEES AND ADVANCE PAYMENTS FOR GROUPS (CYCLING, WEDDINGS, CONFERENCES, ANNIVERSARIES)

All firm bookings, as well as payments made before guest arrival, are underwritten with a guarantee (number 0182-4900-987/1432432 ) from the BBVA in accordance with the following terms:

a) The contracted firm booking complies

b) In the unlikely event that for any reason the booking is unable to be fulfilled as

contracted, guests may choose alternative accommodation with the same

characteristics or be refunded the full amount paid plus 30% extra as compensation

c) If guests cancel the booking, they will be refunded 85% of the total amount paid, as

long as the same booking is made again by other guests; if not, we are sorry to inform

you that guests will not receive any refund

d) Guests may view our booking site www.villaspetramallorca.com at any time and check

on the status of the cancelled booking

e) All refund payments will be made immediately

VILLAS PETRA MALLORCA

iNFO COVID 19

ES

Villas Petra Mallorca está trabajando cumpliendo con todas las medidas de Seguridad e Higiene marcadas por el Ministerio de Sanidad, para ofrecer la mayor seguridad al cliente.

DE

Villas Petra Mallorca arbeitet in Übereinstimmung mit allen vom Gesundheitsministerium festgelegten Sicherheits- und Hygienemaßnahmen, um dem Kunden die größte Sicherheit zu bieten.

EN

Villas Petra Mallorca is working in the compliance with all the Safety and Hygiene measures established by the Ministry of Health, , to offer the greatest security to the client.